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Business Voice & Phone Systems

Unlimited Calls

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National
Mobiles
OR
Save & pay as you go!

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Simple, Scalable, Affordable VOIP

Keep your existing number and in dial ranges

Out of the box connectivity with Skype for Business and Teams.

Get recordings of your voice messages to access anywhere

Record inbound
and outbound calls

Forward incoming calls to all handsets at the same time

Supply your own or use our professional voice actors

Group multiple numbers to ring at once

Over 30 telephony features and integrations

 

Choose your devices

Microsoft Direct Calling

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Standard

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Platinum

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Self Management Portal

Order new numbers, users and handsets instantly with our vPBX portal.

Change re-directions, call-flow routing with a drag and drop interface.

Set up hunt groups, message on hold, voice to email and call queues on the fly.

Plan Features List

Starter Plan

Spacing : N/A
Expandable RAM : Fixed Memory – 1GB
Memory Cache : 512 MB
Number of Visits : 15000
SSL Certificate : N/A
CDN : N/A
Priority Support : SLA – 48 hours

Professional Plan

Spacing : N/A
Expandable RAM : Fixed Memory – 1GB
Memory Cache : 512 MB
Number of Visits : 15000
SSL Certificate : N/A
CDN : N/A
Priority Support : SLA – 48 hours

Growth Plan

Spacing : N/A
Expandable RAM : Fixed Memory – 1GB
Memory Cache : 512 MB
Number of Visits : 15000
SSL Certificate : N/A
CDN : N/A
Priority Support : SLA – 48 hours

FAQ’s

So how does this VOIP stuff work anyway?

What is a vPBX phone system?

vPBX (Virtual Private Branch Exchange) phone system is a service provided online via internet. It allows to VoIP phones and make/receive phone calls. vPBX also allows configuration of call-flow features to route calls using predefined rules to the required user/extension. Continue IT provides an extensive feature set free of charge, including popular features like time of day call routing, voicemail to email, call queues, follow me, voice menus, call recording and much more.

What is unified communications?

Unified communications is a set of tools that allow for more efficient communication within your team using various communication channels. Those can be chat, video calls, screen sharing sessions, conference calls, emails, sending files to each other, using various devices to communicate. With hosted PBX, you will be able to use part of the unified communication tools like video calls, conference calls, email notifications. You can also look at our MS Teams integration options to allow additional Unified communication channels like chat, screen sharing, file transfer and more.

Do I need fast internet?

VoIP (Voice over IP) requires data connection between your premises and our servers. In most cases it would be public internet. However you only need a tiny amount of bandwidth – connection speed in order to use VoIP. Each channel requires 80Kbps (0.08 Mbps), or using compressed codec even smaller – 0.03Mbps. Quality of VoIP will highly depend on the reliability of your internet connection. It does not have to be very fast, but it must be reliable and stable. We also recommend using dedicated internet link for setups with over 5 phones.

What happens if my internet is down?

We have multiple solutions that can make sure you can continue to receive calls even when your internet goes down. You can have calls diverted to your mobile phone if you are offline, this way you can continue to receive calls without any internet. You can also have multiple internet connections for redundancy so if one connection fails you can continue to use the other.

What is the quality like?

Simply speaking – it is better than using traditional phone lines. We use G722 (High Definition Voice Codec). Connection will be crystal clear and better compared to normal PSTN services. Also, unlike many other services, all our equipment is hosted locally, meaning that there will be no delays in voice transmission.

Can I use my analog fax/phone with VoIP?

Your older handset can be used with VoIP via special device called ATA (Analog telephone adapter). Adapter will convert analog signals sent by your phone into IP traffic that can be transmitted over the internet. However, we recommend using special phones like Yealink for the full experience of VoIP as it gives you an additional range of great features and greatly improves the quality of calls.

Let’s talk Business Voice

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